Last Updated:
March 2, 2026
We’re lazy.
We hate doing the same thing over and over again. We hate doing work that can and should be automated. We’ve suffered through it. We don’t even want to search for an answer – we want to be proactively told the solution.
The fastest-growing technical companies have a critical group of people that are dealing with this problem – the sales engineers, solution architects, customer success engineers and everyone they serve on revenue teams.
They’re inundated by questions from colleagues & customers. They are stuck filling out similar security questionnaires & RFPs. They spend hours writing “handoff” docs and completing prep for meetings. They’re still waiting for an answer that they asked a colleague yesterday.
This wasted time is expensive and makes providing great experiences to customers and prospects unnecessarily challenging.
This is what we’re solving. At Mash, we’re building the tools to help revenue teams at technical B2B companies scale the tier-one service they provide to customers and prospects. From an encyclopedic knowledge engine that pulls in information from all the scattered, siloed and messy sources, to the automation agents that proactively help before they know they need it.
Help us help them… be lazy!
We’re a dynamic team with experience at startups and big tech, including Google, Amazon, PagerDuty, Kobo, Wattpad, and OpsLevel. We don't use any seniority titles, and plan not to for as long as feasibly possible (learn more why).
Mash has ample runway, having raised a US$6M seed round from top VCs and angels. The round was co-led by Whitecap Venture Partners and Castle Island Ventures, with participation from Maple VC, Strategic Cyber Ventures, Aquanow, Spacecadet Ventures, and angel investors including Amjad Masad, Balaji Srinivasan, Austin Hill, and John Pfeffer.
As an AI-focused software engineer on the Mash team, you will:
We treat your time as the scarce asset that it is. We respect people being heads-down and having the time to get into a flow. Distractions and context switching are things we work to minimize. We have meetings for specific purposes, and leverage async channels when appropriate.
Mash has an open and direct culture. We believe that not making a decision is a decision – and a terrible one at that. We have strong conviction and a bias for action. We can agree to disagree, and move forward after reviewing the details. As we learn, we will reevaluate, iterate and push forward.
We’re looking for an individual who:
Please reach out to us at careers@mash.com.
Include a bit about yourself, your resume, and three bullet points about why you are specifically interested in the position.