Automate key workflows like answering questions, getting contextually relevant details, filling forms, and meeting prep – based on product, technical, client and tribal knowledge with built-in data privacy & segregation.
Historically your knowledge was stale, missing and siloed. Mash proactively brings your data together with built-in data privacy & segregation. Unleashing product, technical and client automation & intelligence – to the right people.
Stop wasting time on lower value activities – from repeated questions, to searching for details across your stack. Instead, unlock the ability to scale tier-one service and up-levelling the revenue team.
Data fidelity and accuracy with internal verification.
Fast partner responses – with human-in-the-loop quality.
Crowdsourced verification, validation and continuous knowledge improvement..
Past meeting summaries, pain points, objections and takeaways immediately available.
Personal details from interests, past conversations and public information – no more searching LinkedIn.
Quick links to all the sources in case you want to dig in deeper (including LinkedIn, CRM, past emails and deal notes).
Bite-sized for quick scanning.
Identify all customers to that had an issues, made a feature request the second an update is made by the product & eng team.
Leverages tribal knowledge data from call transcripts, slack/teams conversations, product release notes, Jira/Linear data etc.
Knowledge agent that helps you automatically when you ask relevant questions with qualified answers & data in slack
Q&A bot available as a slack app and web-app
Data privacy & segregation to leverage your specific documents and provide you with access to everything you require (and nothing more)
Build credibility and close deals faster by having encyclopedic product, technical and client knowledge – immediately.
From automating technical answers asked of you, to finding the right owner for . Mash amplifies every answer and document you provide to automatically support the team. No extra work.
Automated
Team growth makes it more challenging.
Disseminating knowledge takes exponentially more time.
Technical & product sales staff become inundated.
Knowledge Sources
Connect your current tool suite –with >150 connectors available.
Tribal Knowledge
Embrace the messiness of notes, docs and Slack – with human-in-the-loop verification.
Proactive Agents
Get personalized support at the right time, in your current workflow. It's not a Q&A bot.