Knowledge Agents for Technical B2B Revenue Teams

Automate key workflows like answering questions, getting contextually relevant details, filling forms, and meeting prep – based on product, technical, client and tribal knowledge with built-in data privacy & segregation.

Scale tier-one service
Up-level the team
Drive revenue growth
Hero image showing Mash's slack native workflow for question and answers as well as the meeting prep tool

Investors

We've raised >$7M USD from top investors & angels including Amjad (Replit), Balaji Srinivasan, Austin Hill (Blockstream).

Automation that embraces the messiness of your client, product, & technical data.

Historically your knowledge was stale, missing and siloed. Mash proactively brings your data together with built-in data privacy & segregation. Unleashing product, technical and client automation & intelligence – to the right people.

diagram showing apps that mash integrates with and how we surface that information to users afterwards

Solutions

Scale your tier-one service with automation.

Stop wasting time on lower value activities – from repeated questions, to searching for details across your stack. Instead, unlock the ability to scale tier-one service and up-levelling the revenue team.

shows how a AE can ask questions in slack and mash will surface to them verified answers from SEs/Enablement

Respond fast to partners & prospects – with key product details, collateral and imagery proactively provided.

  • Data fidelity and accuracy with internal verification.

  • Fast partner responses – with human-in-the-loop quality.

  • Crowdsourced verification, validation and continuous knowledge improvement..

Meeting prep to client handoffs – customer details when you need it.

  • Past meeting summaries, pain points, objections and takeaways immediately available.

  • Personal details from interests, past conversations and public information – no more searching LinkedIn.

  • Quick links to all the sources in case you want to dig in deeper (including LinkedIn, CRM, past emails and deal notes).

  • Bite-sized for quick scanning.

meeting prep tool that give AEs information on the company, and info on the prospects based on previous meetings, and other sources
weekly digest message in slack that Mash will give AEs, SEs/Enablement, and Sales Leaders that will be personalized to their role to help them.

Proactively identify & support outreach for launches & bug fixes.

  • Identify all customers to that had an issues, made a feature request the second an update is made by the product & eng team.

  • Leverages tribal knowledge data from call transcripts, slack/teams conversations, product release notes, Jira/Linear data etc.

Powerful Q&A bot– that proactively helps you even when you asked someone else.

  • Knowledge agent that helps you automatically when you ask relevant questions with qualified answers & data in slack

  • Q&A bot available as a slack app and web-app

  • Data privacy & segregation to leverage your specific documents and provide you with access to everything you require (and nothing more)

meeting prep tool that give AEs information on the company, and info on the prospects based on previous meetings, and other sources

Elevate your revenue team with Mash.

Get in Touch

Designed for technical revenue teams.

Account Executives

Build credibility and close deals faster by having encyclopedic product, technical and client knowledge – immediately.

Sales Engineers

From automating technical answers asked of you, to finding the right owner for . Mash amplifies every answer and document you provide to automatically support the team. No extra work.

Customer Success

Automated

zoom logoGong transcript card for a meetinggithub card showing announcementshubspot card showing a company's informationgmail card showing a important email conversationsalesforce logoguru card that's verifiedNotion card showing a FAQ page

Title

Your knowledge is stale, missing and siloed.

Team growth makes it more challenging.
Disseminating knowledge takes exponentially more time.
Technical & product sales staff become inundated.

Mash's knowledge agent engine embraces your software stack, data messiness, and tribal conversations.

logos of tools that Mash connects with

Knowledge Sources
‍‍
Connect your current tool suite –with >150 connectors available.

list of roles at a company that is involved with sales

Tribal Knowledge
Embrace the messiness of notes, docs and Slack – with human-in-the-loop verification.

chips that say AEs, SEs/Enablement, and Sales Leaders

Proactive Agents
Get personalized support at the right time, in your current workflow. It's not a Q&A bot.